+ Sensitivity to confidential matters is required.+ Excellent interpersonal skills to effectively and sensitively communicate with all levels of management.+ Basic level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel.+ Prior experience in Yardi Voyager or another equivalent system is preferred.Skills and Requirements+ Excellent customer service and interpersonal skills with the ability to relate to others.+ One year of previous residential leasing experience is preferred.+ Minimum of one year of previous sales experience is preferred.Education and Experience+ High school diploma is required.+ Complies with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.+ May be asked to assist with planning and implementing resident activities in order to increase resident retention.+ Supports management by providing clerical support such as answering phone calls, filing, and processing property invoices, as needed.+ Assists with processing work order requests for residents and ensures work is completed in a timely manner.+ Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.+ Responsible for shopping competitive properties.+ Assists with ongoing resident relations throughout the occupant's tenancy by ensuring requests are responded to promptly and accurately.+ Ensures all open and close procedures are completed daily.+ Completes weekly leasing reports in accurate and timely fashion.+ Creates and maintains confidential resident files, which include reviewing move-in paperwork with new residents.+ Inspects apartments prior to resident move-ins and ensures apartments are in move-in condition by coordinating move-in/out needs and schedules with the maintenance team.
+ Ensures excellent customer service to prospective and current residents and promotes a quality living experience for all.Leasing Consultant Responsibilities and Objectives+ Ability to focus on the needs of others by listening, understanding, and showing empathy and respect.The leasing consultant is also responsible for interacting directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction.About UsWe are a vibrant third-party multifamily property management firm with locations across the United States.Avenue5 is growing, and we are in search of a leasing consultant to join our dynamic team of Fivers!.
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